On this episode Cyndy shares with us her experiences from hospitality. For her going into hospitality was like a vocation, a calling, she just knew she wanted to be in this industry. And it was also a way to make a name for herself, outside of the family who were in construction. Started her career in Cebu in sales and moved around a lot to various properties in various positions. Every time she moved to a new hotel, she would reach out to all her clients personally with handwritten postcards to inform them of her move. The art of building your network and contacts before Linkedin. She then decided to start a business with her brother in consulting for hotels and also developing hotels within the Philippines. With his background in construction and hers in hospitality they made a great team. Cyndy always recognised the importance of learning about your clients, your markets, speaking to the local, building relationships and understanding the wider economic implications and how it may affect the development of hotels. Alongside her hotels career, Cyndy had a passion to support women's health in the Philippines and is part of several non-profits. During the pandemic she started a support group for hotel owners in the Phillpines with an effort to focus on sustainable practises. She is constantly learning, evolving and changing the work that she does. At the same time recognising that change doesnt happen overnight and if you want change to happen, you need to be the one to plant that seed.
Link to Cyndy's podcast episode here.
